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Privacy Policy

Our Privacy Policy details how we collect, use, and safeguard your personal information, both through our professional services and online presence. At Gordon Keeter Nichols CPAs, protecting your personal information is a top priority. As a firm of Certified Public Accountants, we follow strict confidentiality standards that exceed legal requirements.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information you provide directly to us (such as your name, address, phone number, or email)
  • Information we obtain with your authorization
  • Details from your interactions with our website, including technical data such as IP address, browser type, referring website, access times, and user behavior

We may also collect anonymous demographic data (e.g., ZIP code, age, interests) that is not unique to you.

How We Use Your Information

Your information is used to:

  • Deliver accounting and advisory services
  • Communicate with you about relevant services or offerings
  • Operate and maintain our website and improve your user experience
  • Customize content based on your preferences and usage behavior

We may contact you for feedback or to inform you of service updates. We do not sell, rent, or lease your personal information to third parties.

Information Sharing and Disclosure

We do not disclose any nonpublic personal information about current or former clients except as required or permitted by law. Permitted disclosures include:

  • Employees and contractors who need the information to deliver services
  • Trusted third-party partners who assist with operations such as mail delivery, technical support, or data analysis (under strict confidentiality agreements)

We will only share your information without notice if legally required to do so, or in good faith to:

  • Comply with legal obligations or proceedings
  • Protect the rights or property of Gordon Keeter Nichols
  • Prevent harm or ensure the safety of users or the public

We do not disclose sensitive personal information—such as race, religion, or political affiliation—without your explicit consent.

Confidentiality and Security

We maintain physical, electronic, and procedural safeguards to protect your personal information in compliance with professional standards. Client records are retained as necessary to support your ongoing service needs and to fulfill legal and professional obligations.

Third-Party Links and Public Forums

Our website may include links to external sites. We are not responsible for the privacy practices or content of these third-party websites. If you disclose personal information on public message boards hosted by Gordon Keeter Nichols, be aware that others may collect and use that information.

SMS Terms & Conditions

SMS Consent Communication
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If consent has been given to receive text messages from the Company’s name, messages may be received related to the following:

  • Appointment reminders
  • Follow-up messages

Example: Thank you for reaching out to Gordon Keeter Nichols. We’ve received your inquiry and are working on a solution. Our team will update you within two business days. For any further questions, feel free to reply or contact us at 704.786.0171.

Message Frequency
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc.

Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method
Opt-in to receive SMS messages from Gordon Keeter Nichols can be done by filling out any form on our website.

Opt-Out Method
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 704.786.0171.

Additional Options
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page. Message frequency may vary.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us. Your trust is important to us, and we are committed to upholding the highest standards of privacy and professionalism.